Privacy policy.
Effective Date: Aug 14, 2024
At SportMed Connect, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and share your information when you use our services, including our telehealth services, website, and any related communications.
1. Information We Collect
We collect various types of personal information to provide you with the best possible service. This information includes:
● Personal Identifiable Information (PII): This includes your name, address, email address, phone number, date of birth, and other similar information necessary for providing telehealth services.
● Health Information: We collect information about your health, including medical history, current conditions, and treatment plans, to provide personalized care.
● Usage Data: We collect information on how you interact with our website and services, including IP addresses, browser type, device information, and page views, to improve user experience.
● Communication Information: If you communicate with us via email, SMS, or other messaging platforms, we collect information about those communications.
2. How We Use Your Information
The information we collect is used in the following ways:
● Service Provision: To provide, maintain, and improve our telehealth services, including scheduling appointments, diagnosing conditions, and offering treatment plans.
● Communication: To send you important updates, including appointment reminders, follow-up communications, and any information you have consented to receive via SMS or email.
● Personalization: To personalize your experience, including tailoring our services to your specific health needs and preferences.
● Security: To monitor and enhance the security of our systems and protect your information from unauthorized access.
● Legal Compliance: To comply with legal obligations, including data protection regulations, and respond to legal requests or enforce our terms of service.
3. Sharing Your Information
We are committed to keeping your personal information confidential.
We do not share your SMS consent or phone number with third parties for marketing or any other purposes.
4. SMS Consent and Communication
When you provide your phone number, you may opt-in to receive SMS messages from us, including appointment reminders, health tips, and other relevant updates. Your phone number and SMS consent are strictly confidential and will not be shared with third parties. You can opt out of receiving SMS messages at any time by following the instructions provided in the message.
5. Accessibility of Privacy Policy
This Privacy Policy is available on our website at www.sportmedconnect.com. We ensure that it is easily accessible from all pages of our site so that you can review our practices at any time. If you have any questions about this Privacy Policy or need assistance, please contact us at info@sportmedconnect.com.
6. Your Rights
You have the right to:
● Access and review the personal information we hold about you.
● Request corrections to your personal information if it is inaccurate or incomplete.
● Withdraw your consent for certain types of data processing, including marketing communications.
● Request deletion of your personal information, subject to legal and regulatory requirements.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
● Email: info@sportmedconnect.com
● Phone: (214) 833-2512
Thank you for trusting SportMed Connect with your personal information. We are committed to safeguarding your privacy and providing you with the highest standard of care.